Regarding some of our users receiving an error message of “UNSUPPORTED_PROCESSOR” upon Blue Screen of Death with MSI’s Intel 700 and 600 Series Motherboards. MSI and Intel have been working hard these several weeks to come up with a solution together and have found the root cause of the BSOD issue which is regarding the firmware setting of Intel Hybrid Architecture. It is determined that the BSOD will only affecting Intel’s 13th Gen Core i9 paired with the following versions of the Windows operating system (OS).
The new BIOS coming will include an update on the Intel CPU uCode which will prevent any more messages regarding the “UNSUPPORTED_PROCESSOR” issues. This upcoming update will correspond to both 13th-generation and newer ones. There will be more BIOS available to download on MSI’s official website for all Intel 700 and 600 Series models this week and all BIOS release will be available by the end of September.
The list below will redirect you to the corresponding model support site to download and this video link will help you on how to flash BIOS on MSI motherboards.
BIOS Version (Release on Sept)
- MEG Z790 ACE
- MPG Z790 CARBON WIFI
- MPG Z790 EDGE WIFI
- MAG Z790 TOMAHAWK WIFI
- PRO Z790-A WIFI
- PRO Z790-P WIFI
- PRO Z790-P
- PRO Z690-A WIFI
- PRO Z690-A
